When you make the decision to hire domestic or office cleaning help, you want to know that you can trust the cleaning agency to send the best of best in home cleaning. For this reason, there are many steps to take into consideration when contacting professional cleaning services. 1. Read the reviews, both positive and negative feedback from past clients. Do you provide good customer satisfaction? Is there a common theme with complaints of past clients? Ask your neighbours, family and friends if they have used a cleaning company before and see if they can recommend anyone. 2. Ask a range of questions, including how they would handle a special request or an emergency. See if they are flexible with their services and will allow you to make changes to your initial cleaning request further down the track. 3. Find out if they specialise in certain cleaning areas and see if this will be of benefit to you. It is important to hire the right type of cleaner, not a company that doesn’t have the right fit for your cleaning needs. 4. Make sure the team members of the company are professional. Do they have a screening process in place? What are the qualifications the team members are required to have? What training processes do they go through? These are important questions and the information should be readily available from the company. 5. Does the company have insurance? This is important to take into account. You want to ensure that your home or office is protected against accidental breakages or theft. It is always better to be safe than sorry so these are questions worth asking during your inquiry communication with the company. 6. Consider the cost factor. Is this company giving you good value for money for the cleaning services on offer? Are you satisfied with the quote given to you? Make sure you are comfortable with the prices before going any further with the company. It is also important to have a clear idea in your mind of what cleaning service you require from the company. This will help you in your search for the best cleaning company. Before contacting the companies, know whether you will need these services for a short term or long term period. These factors will help you determine what you are looking for the in the company and will enable you to see if their services are right for you. Some services that cleaning companies specialise in can include:- Domestic cleaning: regular service including vacuuming, dusting, mopping and sanitising.- Carpet and upholstery cleaning: for deep cleaning carpeted floors and professionally cleaning upholstered furniture, for both home and office situations. - Water damage: restoring areas affected by water damage by drying the area and remedying mould stains.- Mattress cleaning: some companies offer specialised techniques in sanitising mattresses to restore the quality of the mattress and increase its lifespan.- Tile and floor cleaning: for hard floor surfaces, there are specialised services in stripping, sealing and burnishing to increase the quality of the surface.- Construction clean-up: for after builders’ cleaning, there are many companies who can offer professional services in this field. - Air ducts and vents: for specialised equipment and techniques, contacting professionals to clean vents, ducts and filters can be the best option.
